I need to add a field in a form for a Jira Service Management project that contains a link.

Sofia Grunspan_aup5da

Hi! I've been requested to create a project, Jira Service Management and in the form for the portal request type I have to have  2 fields that contains links to policy documentation.

First where is better to store that documentation?

How can I add those links to a field? which type of field can I use? the link shouldn´t be possible to edit.

I hope you can help me, thanks! 

 

Mikael Sandberg

You have a couple of options here, you could add the links as part of the instructions so the link is shown at the top of the request like this:

Or you could use Forms instead and in that form have a section with the links. Your third option would be use Message custom field (for edit).