Service Desk Organizations only display 250 members?

Jamie Gordon

Hello,

We have several organizations in our Jira Service Desk project. The list displayed in the Customers UI when one of these organizations is selected is only 250 customers. There are quite a few more than 250. The un-displayed users are searchable and properly associated with the organization. 

Is this a known limitation? Is there a way do display all of the Organization's customers? 

Vamsi Kandala

Hi @Jamie Gordon

Please refer to this: https://community.atlassian.com/t5/Jira-Service-Management/Service-Managment-Customer-Organisation-display-limit/qaq-p/1575295

Hope this helps.

Thanks,
Vamsi