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How can I transfer a part of the ticket description into a field?

Hi!

In the ticket description we always start with an order number followed by customer and then what it is about.
I am looking for a way to automatically copy the first part of the description, which is a pure number sequence like 2022100-007 into the ticket field "Project number" to not have to do it by hand. Is that possible via an automation rule with field customization?

Thanks in advance for your support!

Greetings CD

Accepted answers

Alex Koxaras -Relational-

You can create an automation rule using smart values for text field, in order to get the first part

https://support.atlassian.com/cloud-automation/docs/jira-smart-values-text-fields/

Then copy that part on to the field you want.

All comments

Alex Koxaras -Relational-

You can create an automation rule using smart values for text field, in order to get the first part

https://support.atlassian.com/cloud-automation/docs/jira-smart-values-text-fields/

Then copy that part on to the field you want.

Hi @Alex Koxaras -Relational- ,

thx! That works! I used this value and the first Tests were good.

Have a nice week and great Christmas!

Alex Koxaras -Relational-

Well done @cDemmerle for pulling that out! Great job!

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