Hey, so I have a direct hyperlink to the Create Issues page, I can get it to point the the correct issue type, summary etc but I am unable to populate the Request Type field.
A little help on whether it is possible and the structure of the link would be appreciated.
https://<mycompany>.atlassian.net/secure/CreateIssueDetails!init.jspa?pid=10023&issuetype=10024&requestType=Attribute change or user deactivation
I have also tried the above with customfield_10010 = 40
@Mark Jennings - hi Mark!
Is this to add a Customer Request Type in case users try to go around your customer portal? (Curious on the context here…)
If so, consider having an Automation rule that:
It looks like you're new here. Sign in or register to get started.
