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Give external users access to project( public) automatically/default when they sign up

Tenzing Doleck

Hello-

I have one project in my site out of several that I am making public.

External users will have the ability view issues in the project , create tickets and make comment only for tickets in that public project.

When they sign up - what is the suggested setting so that they get default acess to project immediately once they sign up.

Thanks

Accepted answers

Trudy P Claspill

Hello @Tenzing Doleck

Is the project a Team Managed project or a Company Managed project? It will say at the bottom of the navigation pane on the left when you are viewing the project, or you can also find that information when looking at the View All Projects page.

All comments

Trudy P Claspill

Hello @Tenzing Doleck

Tenzing Doleck

@Trudy P Claspill company managed

Trudy P Claspill

In the Product Access settings for your site, do you automatically grant new users access to the Jira Software product? If so, they will automatically get added to the Default Access Group for the product for the site. I think you should be able to use that group to grant permissions to the specified project within Jira.

If you are not a Site Admin for your Jira product, you may need to escalate that question to your Site Admins.

Tenzing Doleck

@Trudy P Claspill

I want them to only get default view for issues in this specific project.

Other projects, kanban boards, dashboards remain private.

How would the default access group work so it doesn't muddle permission for internal users who have access to everything

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