I am trying to migrate from software to the cloud but it causes an error. It says:
com.botronsoft.jira.cloudmigrator.impl.errorhandling.CloudOperationException: Request failed! Url=Request{method=POST, url=https://luminsec.atlassian.net//rest/api//3//permissionscheme/10101/permission, headers=[X-Force-Accept-Language:true, Accept-Language:en]}Request body: {"holder":{"type":"group","parameter":"CMJC-CreateSharedObjects"},"permission":"BROWSE_PROJECTS"}Response code: 500Response Body: {"errorMessages":["Internal server error"],"errors":{}}at com.botronsoft.jira.cloudmigrator.util.FailureResultUtil.throwCloudOperationException(FailureResultUtil.kt:13)at com.botronsoft.jira.cloudmigrator.impl.operations.deployment.WaitForDeployConfigurationStep.throwFailureException(WaitForDeployConfigurationStep.kt:48)at com.botronsoft.jira.cloudmigrator.impl.operations.deployment.WaitForDeployConfigurationStep.throwFailureException(WaitForDeployConfigurationStep.kt:17)at com.botronsoft.jira.cloudmigrator.impl.operations.AbstractPollingMigrationOperationStep.runInternal$suspendImpl(AbstractPollingMigrationOperationStep.kt:46)at com.botronsoft.jira.cloudmigrator.impl.operations.AbstractPollingMigrationOperationStep$runInternal$1.invokeSuspend(AbstractPollingMigrationOperationStep.kt)at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:33)at kotlinx.coroutines.DispatchedTask.run(Dcom.botronsoft.jira.cloudmigrator.impl.errorhandling.CloudOperationException: Request failed! Url=Request{method=POST, url=https://luminsec.atlassian.net//rest/api//3//permissionscheme/10101ispatchedTask.kt:106)at kotlinx.coroutines.scheduling.CoroutineScheduler.runSafely(CoroutineScheduler.kt:570)at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.executeTask(CoroutineScheduler.kt:750)at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.runWorker(CoroutineScheduler.kt:677)at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.run(CoroutineScheduler.kt:664)Caused by: com.botronsoft.jira.cloudmigrator.impl.errorhandling.CloudOperationException: Request failed! Url=Request{method=POST, url=https://luminsec.atlassian.net//rest/api//3//permissionscheme/10101/permission, headers=[X-Force-Accept-Language:true, Accept-Language:en]}Request body: {"holder":{"type":"group","parameter":"CMJC-CreateSharedObjects"},"permission":"BROWSE_PROJECTS"}Response code: 500Response Body: {"errorMessages":["Internal server error"],"errors":{}}at com.botronsoft.jira.cloudmigrator.util.FailureResultUtil.throwCloudOperationException(FailureResultUtil.kt:16)
com.botronsoft.jira.cloudmigrator.impl.errorhandling.CloudOperationException: Request failed! Url=Request{method=POST, url=https://luminsec.atlassian.net//rest/api//3//permissionscheme/10101/permission, headers=[X-Force-Accept-Language:true, Accept-Language:en]}Request body: {"holder":{"type":"group","parameter":"CMJC-CreateSharedObjects"},"permission":"BROWSE_PROJECTS"}Response code: 500Response Body: {"errorMessages":["Internal server error"],"errors":{}}at com.botronsoft.jira.cloudmigrator.util.FailureResultUtil.throwCloudOperationException(FailureResultUtil.kt:13)at com.botronsoft.jira.cloudmigrator.impl.operations.deployment.WaitForDeployConfigurationStep.throwFailureException(WaitForDeployConfigurationStep.kt:48)at com.botronsoft.jira.cloudmigrator.impl.operations.deployment.WaitForDeployConfigurationStep.throwFailureException(WaitForDeployConfigurationStep.kt:17)at com.botronsoft.jira.cloudmigrator.impl.operations.AbstractPollingMigrationOperationStep.runInternal$suspendImpl(AbstractPollingMigrationOperationStep.kt:46)at com.botronsoft.jira.cloudmigrator.impl.operations.AbstractPollingMigrationOperationStep$runInternal$1.invokeSuspend(AbstractPollingMigrationOperationStep.kt)at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:33)at kotlinx.coroutines.DispatchedTask.run(Dcom.botronsoft.jira.cloudmigrator.impl.errorhandling.CloudOperationException: Request failed! Url=Request{method=POST, url=https://luminsec.atlassian.net//rest/api//3//permissionscheme/10101ispatchedTask.kt:106)at kotlinx.coroutines.scheduling.CoroutineScheduler.runSafely(CoroutineScheduler.kt:570)at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.executeTask(CoroutineScheduler.kt:750)at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.runWorker(CoroutineScheduler.kt:677)at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.run(CoroutineScheduler.kt:664)Caused by: com.botronsoft.jira.cloudmigrator.impl.errorhandling.CloudOperationException: Request failed! Url=Request{method=POST, url=https://luminsec.atlassian.net//rest/api//3//permissionscheme/10101/permission, headers=[X-Force-Accept-Language:true, Accept-Language:en]}Request body: {"holder":{"type":"group","parameter":"CMJC-CreateSharedObjects"},"permission":"BROWSE_PROJECTS"}Response code: 500Response Body: {"errorMessages":["Internal server error"],"errors":{}}
at com.botronsoft.jira.cloudmigrator.util.FailureResultUtil.throwCloudOperationException(FailureResultUtil.kt:16)
I can access the URL mentioned using my browser with no issues. Any idea what's going wrong?
Hi @Jamshaid
I will guess that the problem is with permissions but to be sure please contact with Botron/Apfire support - https://appfire.atlassian.net/servicedesk/customer/portal/11/user/login?destination=portal%2F11
Regards,
Seba
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