Recently jira deactivated our site because of payment details. I already updated the billing details but it seems that support is not working on it and we are having a hard time since we are using Jira for our projects. Any one knows how long it usually takes to reactivate a site? and how can I expedite the process. Thanks
Hi @Josh Henry Regondola and welcome to the Community!
Since you provided payment details, I assume you are not on a free plan. Having said that, I recommend you reach out to support directly via https://support.atlassian.com/contact/#/
The Community forum here is mainly driven by volunteer people who cannot access your site directly.
Hope this helps!
It looks like you're new here. Sign in or register to get started.
