How to upload bulk customer email address

Question

How can I upload bulk customer email address in the service desk specific project?

Maeneth · Answer

I need to upload 3030 customer Email address in JSM project. Kindly assist.

I tried pasting all the email address under Add customer but it doesn't work.

Maeneth · Answer

Hi,

The suggested answer doesn't work.

Alex Koxaras -Relational- · Answer

* You can try add them on your AD, and sync them with your instance,
* Do not give them any product access.
* Create a group with a name e.g. "JSM Customers" and place them all there.
* Add this group as a service desk customer on your project.

Let me know if that works. I would suggest to try this with a handful and then go full scale.