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How can I make a form in Jira Product Discovery Project

Abby Kiesling_nd9vyp

In my previous role, I set up a form connected to my Jira Product Discovery project that enabled anyone to submit ideas to the product team. I cannot for the life of me see how to do that now that we have a discovery project in my new company. Was this feature removed from Discovery projects? If it was, can you bring it back!?!?!?!

Accepted answers

Walter Buggenhout

Hi @Abby Kiesling,

I don't know how you have created a form in a Jira Product Discovery project before. I cannot remember having seen the capability there.

Forms are a feature of Jira Work Management, which is a different product having its own feature set. While Jira also offers the issue collector, that is only available on company managed projects. Product discovery uses team managed projects as a basis, so that won't work either.

As a workaround, you might consider creating a form in a JWM project to do the intake and create linked issues into JPD from there instead. Or - for other use cases - consider using the Product Discovery browser extension to add ideas to the tool from web content of all sorts.

Hope this helps!

All comments

Walter Buggenhout

Hi @Abby Kiesling,

I don't know how you have created a form in a Jira Product Discovery project before. I cannot remember having seen the capability there.

Hope this helps!

Abby Kiesling_nd9vyp

Maybe I'm misremembering, but I had something set up that enabled my team to go to a landing page and enter text that fed into my new ideas.

Unfortunately I don't have access to Jira Work Management. I'll play around with the browser extension though! Thanks for the workaround advice.

Jira should definitely add the ability to create a form for product discovering though. It's so important for the team to be able to aggregate all ideas, and it just makes sense to aggregate it in Discovery instead of in some third party application, forcing product team members to manually add them.

Nick_ab93zt

Yes, there is a way to create a "form" for creating ideas. It's actually the "templates" for issue types. You can find them in Settings > Features > Create Ideas

@Abby Kiesling But I agree with you that this functionality needs to be improved.

Screenshot 2023-11-11 at 22.52.21.png

Jim Eckett

This is where I get confused, like @Abby Kiesling It literally says inside Product Discovery (roles manager) "intake form."

Screenshot 2023-11-29 at 8.42.44 AM.png

However, the only thing kinda close to that is the templates you're suggesting, @Nick (Plus selecting the view with the fields you may want required.) The lingering problem: the template only works if a user clicks "create" while inside a Product Discovery project or board.

My company may be an edge case, but since everyone has access to sub issues on all projects and boards, if my users are not in Product Discovery and they click "create" they don't get the beautiful template I crafted for hours. They get the screen-scheme-puke, old-school-Jira style and it understandably demotivates my users from submitting ideas, the life blood of our SaaS company.

I've heard Jira Devs and Project Managers/Product Owners troll these boards for feature idea insights. Hopefully they see this thread.

Adam Koogler

@Abby Kiesling I too remember that in the original beta of Jira Discovery, I was able to create w form with a url to share with colleagues that are not contributors to Jira. If any Jira Product Managers are reading this, please add this feature.

Abby Kiesling_nd9vyp

@Adam Koogler Thank you for validating that i'm not completely crazy!

Danielle Bonneau

I totally agree with this - between the 'Create' field layout not matching the template if you are creating outside the context of the Jira Discovery project and not having a url to a form, I'm having a really hard time getting people to submit new ideas through Product Discovery.

Osvaldo J_ Genco

Hi everybody,
Following Abby question I'm looking forward a way to have a form that can be shared with the company and the result of that request/issue form implemented on my product discovery platform.
Do you have any solution?

Luisa Morcillo Rehberger_emmpsq

Hi Osvaldo and everyone,

I am also looking into this topic. Did you end up finding a solution or its something not available yet for Product discovery as it was in beta?

Osvaldo J_ Genco

Someone from my company resolved it but didn't tell me how. I'll try to contact him about it.

Luisa Morcillo Rehberger_emmpsq

Thanks Osvaldo!

Dan Sweeting_35s21t

Hi folks,

It looks like you can create forms in JSD as follows, however this will only be usable by Project Contributors, so may not be what is needed.

However, this is what I was searching for so thought I'd post how to do it here.

1. Go to your Project settings (use the three dots by your Project name)

2. Under Features, choose Create Ideas

3. Enable the setting Allow contributors to create ideas

4. Select a view
(You might want to create a new view for feedback collection to control the fields shown)

5. A form will be creating using all the compatible fields from your view

6. Create a sharable link for the Share link button at the top of the page

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