nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Jira REST API Update Summary of a ticket

Jacob Haskamp

Hello, struggling to edit a ticket summary, I can already post comments with below:

So I've been able to use python to sumbit a JSON POST command using the below code:

def Send_Answer(comment, URL):

request2 = session.post(URL, cookies=cookies, json = {

"body": comment,

})

#soup = BeautifulSoup(response2.content, 'lxml')

print("Request status code is ", request2.status_code)

def Get_New_Link(ticket_url = 'Error, link required.'):

response2 = session.get(ticket_url, cookies=cookies, allow_redirects=False)

soup = BeautifulSoup(response2.content, 'lxml')

index_code = soup.find_all('div', class_ = 'sd-comment-issue-page-edit-root')

parse_text = index_code

parse_text = str(parse_text)

parse_text = parse_text.split(':')

parse_text = parse_text[1]

parse_text = re.sub('[^0-9]','', parse_text)

custom_link = ('https://mycompanyurl/rest/api/2/issue/'+parse_text+'/comment')

return custom_link

Despite my best efforts I can't update the summary. I've tried many combos including changing the link to and the JSON:

def Send_Answer(comment, URL):

request2 = session.post(URL, cookies=cookies, json = {

"summary": "Testchange"

})

#soup = BeautifulSoup(response2.content, 'lxml')

print("Request status code is ", request2.status_code)

def Get_New_Link(ticket_url = 'Error, link required.'):

response2 = session.get(ticket_url, cookies=cookies, allow_redirects=False)

soup = BeautifulSoup(response2.content, 'lxml')

index_code = soup.find_all('div', class_ = 'sd-comment-issue-page-edit-root')

parse_text = index_code

parse_text = str(parse_text)

parse_text = parse_text.split(':')

parse_text = parse_text[1]

parse_text = re.sub('[^0-9]','', parse_text)

custom_link = ('https://mycompaniesurl/rest/api/2/issue/'+parse_text+'?fields=summary')

return custom_link

Accepted answers

unknown

As per the Edit issue endpoint documentation, you don't update (change) an issue field with a POST request, but a PUT request.

All comments

Jacob Haskamp

All of my attempts return a status code 405, so I know I'm close but lacking something I need.

Morgan DUBUISSON_xt2pre

Hi,
Do you have a preference in the choice of programming language?

I don't really understand this python script

unknown

As per the Edit issue endpoint documentation, you don't update (change) an issue field with a POST request, but a PUT request.

Morgan DUBUISSON_xt2pre

Well seen,

I had not paid attention to the method!
I don't know how to develop in python so I didn't look at the code.
I'm more on PowerShell or Node js.
I think your answer can fix the problem

Jacob Haskamp

I prefer Python, this contains both. All this script is doing is sending a JSON Request to the REST API

request2 = session.post(URL, cookies=cookies, json = {

"summary": "Testchange"

})

So really I just need to figure out the right JSON code to send to the REST API to change a tickets summary

Jacob Haskamp

So simple ! That actually is likely the issue... I'm going to go down that rabbit hole using a PUT request instead of POST and see what I get. Thanks !

Jacob Haskamp

For anyone looking for a solution to this:

Code:

request2 = session.put(URL, cookies=cookies, json = {

"fields": {"summary": "new summary"}

})

Useful Link:

Updating an Issue via the JIRA REST APIs 6848604 (atlassian.com)

Note:

Make sure to use the API Link without any additional text, just the /api/2/issue/issue_id

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

jira

cloud

rest

rest-api

api

jira-cloud

python

json