When an issue status is changed to Done, it's no longer visible in the Product Backlog and sprints.
All the other status are visible, except this one. How can I configure it to be visible?
Hey @Ana Ferreira
First thing to check would be to take a look at the board settings and see if the "Done" status is maybe not mapped to any column - if thats the issue you just map it to the right column.
If that is not it - please take a look at the board JQL query if it is not somehow excluding this status.
If you need help with this things - please post a screen shot of the board settings and JQL query and we can take a look at it together
Um, issues that are done should not appear in the backlog. The backlog is your list of issues to be done.
If they are disappearing from your board when you mark them done in the active sprint, then you probably have not mapped the done status to the right column.
Hi @Marta Woźniak-Semeniuk thanks for your help.
I checked that the column is associated with the status done (image below).I can't find the board JQL query though, can you help me?
Agree with the Backlog, but they should be visible in the sprint, otherwise, you lose visibility over what is done. According to the image below, the column done is mapped with the status, but the count is still null.
Do you have any other tip?
Thank you,
Ana.
What is the board's filter? Could it be excluding the done issues?
Where can I see that?
Sure : ) Go to Board settings > General and look at Filter query - if it is okay - you can copy it and paste it here in the comment
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