I know that the service center basically shows only the details requested by you. Can this be done so that specific customers can see and inquire together?
Hi @ks_hyeon , you need to share the issue with those specific customers for them to see the issue in their portal. Working with an Organization/Customers will share all issues (and notifications) with all customers from that Organization.
Thank you for replay,.
so proceed from the customer manage menu?
See: Jira Service Management issue sharing
i'll trym thank you.
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