when story is moved to cancelled, cancel all open subtasks

Question

I have a created a Jira Automation rule to achieve  when story is moved to cancelled, cancel all open subtasks. However, i am facing 2 challenges:

1. Out of 'N' Sub-tasks tagged to a story if atleast 1 of them is in done state ,when i move my parent story to cancelled all sub-tasks attached move to cancelled but not the one which is already in DONE state

2. When i move back my story from cancelled to other transition state then the sub-tasks are still in cancelled state as rule was applied earlier.

Mark Segall · Accepted Answer

Hi @CK

Are you saying these two challenges are what is currently happening or what you want to have happen?

Vedant Kulkarni_Trundl · Accepted Answer

@CK is it possible to share a snapshot of the rule configuration?

Tom Lister_fo1j4e · Accepted Answer

Hi @CK

You need to check if your workflow has a route from Done to Cancelled in order for the automation to process those sub-tasks.

When you move a Story out of Cancelled , you will need to create the automations necessary to process the sub-tasks back to a desired state.

CK_396cup · Accepted Answer

Unfortunately our org is not allowing any work flow changes only for respective project. This automation iam enabling only for 1 project out of 100s

CK_396cup · Accepted Answer

Thanks everyone. This solution is perfect but our org doesnt allow to change the workflow so we kind of deferred this request