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Automating the creation of Epic Links triggered by a custom field change for field called issue_key

Jordin_ebsw53

Hi all,

I am working on some more complex automation due to the lack of features of a Jira integration I setup. I am really stuck!

I would like to use automation to reference a field trigger when the field changes, query for that field input (should be an issue id) and then create an epic link to that issue id

Note: The issue id (issue_key) is being manually entered on the vendor side and then will carry over to a field called "issue_key" when an issue is created via the Jira integration with the vendor.

Perhaps there is a better way but I figured it was worth getting other input on how to tackle this.

Accepted answers

Trudy P Claspill

If I have understood your requirement correctly, this rule should work. This assumes the issue that has the "issue_key" field is in a Company Managed project, as the Epic Link field is not used in Team Managed projects.

Screen Shot 2022-12-03 at 12.16.18 PM.png

All comments

John Funk

Hi Jordin,

I am a bit confused of your actual process. Can you provide a more detailed step-by-step what is happening and what you hope to accomplish?

Trudy P Claspill

Screen Shot 2022-12-03 at 12.16.18 PM.png

Jordin_ebsw53

Thank you for your response! I found that with some tweaks this rule works, but only when I manually update the issue_key field. Which is great if someone linked the wrong epic and needs to fix it.

To tackle this I copied the rule and changed the trigger to be When: Issue created

Looking in the audit log I now see that field value for issue_key is nested in ' ' do you know how to remove those before the final step of editing the "Epic Link" field?

EDIT: looks like the first version of the rule did work it just took some time to run. However, the same error occurred and I will still need to remove the ' ' around the value.

Trudy P Claspill

What do you mean that the value is getting nested in quotes? Can you provide a screen image?

Jordin_ebsw53

Screen Shot 2022-12-06 at 8.58.20 AM.png

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