Automation

Question

Hey every one :)

I created an Automation that every time a sub-task of a certain kind opens up, I want another sub-task to open up automatically.

I'm getting this error :

Parent issue ID: '26143' / Key: '' can not be sub-task. (issuetype), Issues with this Issue Type must be created in the same project as the parent. (project)

Anyone have any idea what i can do about it :)  ?

Thanks !

Valerie Knapp_dpp5c6 · Accepted Answer

Hi @Eran Roiter , thanks for your question.

Basically, the Sub-task that you are creating has to have a parent specified. For this, you need to use a branch. Here is what I did -

The trigger is the creation of the issue. You can specify a condition for issue type.

Then, you need a branch to say, on the creation of the Sub-task, go and check where it was created, as in within which issue, and add another Sub-task in the same location. That is to say, to have the same parent, as Sub-tasks cannot exist as independent issues.

Here is what the branch looks like. You need to choose here Branch rule / related issues and then choose the option, "Parent" from the list -

Please can you try to implement this solution and let me know if it works for you?

Cheers!