Summary option in a project

Question

I'm unable to set the summary dashboard in any project to show all issues irrespective of their status. The issue and it's count is visible only until it is changed to Done / Resolved. As soon as you change the status, it disappears from Summary and doesn't give complete information of total issues with their respective status. Please suggest, how can I modify these settings, as I'm unable to provide correct update to management related to each project.

Trudy P Claspill · Answer

You cannot get that on the Summary page that displays within the project.

You would need to create your own Jira Dashboard. For the piechart specifically you could add the Pie Chart gadget.

For the configuration of the gadget select your project, and for Statistic Types select Status.

That pie chart will show you all the issues.

Here is the Dashboard Pie Chart vs. the business project Summary page pie chart.

Gaurav Sharma_lymtlk · Answer

You are Trudy, the issues were updated to Done status more than 2 weeks ago, but how can I get exact summary then, can you help me please ?

Trudy P Claspill · Answer

Can you show the issue list that shows the issues and their statuses?

The output is indicating that you have 6 issues in the To Do status, 1 in the In Progress Status, 0 in the In Review status, and 0 in the Done status that have been Done for less than 2 weeks. If you have issues that have been done for more than 2 weeks those ones will not be included in the summary display.