Can some one will help me out When Change is Approved, all subtasks that are "Ready for Approval"

Question

Hi,

When Change request is Approved, all subtasks that are "Ready for Approval"  status are moved to "In Development"

Once i change the status to "Change Request Approved" in the parent ticket then all the subtasks status would need to set as In Development.

Please help me out on the same.

Thanks,

Trudy P Claspill · Answer

Those images do not match your question. They do not show the parent issue being changed to Approved, but rather to Cancelled.

That is the problem you described in another post that I have linked below and to which I've already provided an answer. Please refer to my answer there.

https://community.atlassian.com/t5/Jira-Service-Management/If-parent-Change-Request-is-quot-Cancelled-quot-then-all/qaq-p/2203696

Sreenadh_5t0th7 · Answer

Hi,

Thanks for the response..!

Please find the attached screenshots for your reference.

Trudy P Claspill · Answer

Hello @Sreenadh

In the Automation for Jira feature there is a library of template rules. You can use the one shown below as a template for what you want to do. You will need to change the Status values specified in the rule to match your needs.