I am trying to write automation rule for SLA breach in JIRA cloud.

Question

I need to write automation rule for SLA breach as SLA is about to expire in 1 day remainder should be sent to assignee through email

Siri_y5m5zz · Answer

SLA threshold breached rule is tracked as bug in jira cloud

you can refer to JSDCLOUD-10146

Mikael Sandberg · Answer

Hi @Siri,

Welcome to Atlassian Community!

If you go to the Automation library (Project settings > Automation > Library) you will see a rule called "When SLA threshold is about to breach → then add comment to notify assignee" that you can use as a template. Just change the threshold and change the comment action to an email one.