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Import a 'Select' attribute in Assets

Kris Dewachter

Hi All,

In 'Assets', I have an object-type with an attribute of type 'Select'.

The attribute has following options: DEV, QA or PROD

I am creating objects in this object-type by CSV import. The CSV contains the same values for the attribute : DEV, QA or PROD

However, the import creating my object, but it is not populating the value for the select attribute.

How can i import a 'select' value via a csv import?

Best regards,

Kris

Accepted answers

Joseph Chung Yin

@Kris Dewachter -

Hi Kris:

Did you have the proper "header" row in your CSV file defined? The "header" it is used to create the data locators for the imports.

https://support.atlassian.com/jira-service-management-cloud/docs/import-a-csv-file-into-insight/

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

All comments

Joseph Chung Yin

@Kris Dewachter -

Hi Kris:

Did you have the proper "header" row in your CSV file defined? The "header" it is used to create the data locators for the imports.

https://support.atlassian.com/jira-service-management-cloud/docs/import-a-csv-file-into-insight/

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

Kris Dewachter

Hi @Joseph Chung Yin ,

Thanks for your feedback.

I've got it working now. The import of a 'select' attribute seems to be working correctly as expected.

Not sure what went wrong though. My column headers were fine and my csv file looked ok in Excel. I ended up stripping all non-essential information from my csv file and ran the import again.

Best regards,

Kris

Joseph Chung Yin

@Kris Dewachter -

Thanks for your update. If my suggestion helped you, please click on Accept answer when you have a chance.

Best, Joseph

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