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Dashboard Filtering Issue when issue is spilled across multiple sprints

Arjun S Raj

Scenario:

I have created a dashboard to track the testing progress of my team and have a Rich filter- 2D gadget to show the defects count grouped by sprint & status.

Problem Statement:

As per our projects configuration, when an issue is spilled over from previous sprint, it will have multiple sprint values. - one of the completed sprint (which cannot be edited/removed) and other of the sprint to which it is moved to.

Due to this, when bugs are filtered based on sprints, it appears under both sprints and hence causes duplicate values to be shown in the dashboard.

Is there a solution to this issue? (I have tried the possibility of using any other fields other than 'Sprint' to track the sprint value, but that doesn't look feasible)

Accepted answers

All comments

Nic Brough -Adaptavist-

There is no problem here - your dashboard is accurately showing you that an issue was handled in multiple sprints.

What exactly is wrong with this? What do you want your reports to actually tell you?

Arjun S Raj

@Nic Brough -Adaptavist- Thanks for your reply. However the intention of my dashboard is to have a view of the count of issues. It doesn't matter whether it was handled in single or multiple sprints. I want the issue to appear only under the sprint in which it was closed or the latest sprint to which it is assigned to.

current dashboard display doesn't satisfy my requirement.

Nic Brough -Adaptavist-

Mmm, so you want your reports to lie to your users? Is that really a good report?

Arjun S Raj

@Nic Brough -Adaptavist- There is no matter of lying here . The report just doesn't show the information as per my requirement. Request you to suggest a solution if you have any.

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