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Is there a way to identify the duplicate ticket in Jira without using or adding plug-in?

Vijay Singh_91mzki

hello,

How can i identify the duplicate tickets in Jira without using the any external plug-in. please help me out.

Thanks!

Accepted answers

Clark Everson

Hi @Vijay Singh

There is not. You maybe able to build something using atlassian forge: https://developer.atlassian.com/platform/forge/

Otherwise you would need to purchase an add on for this.

Best,

Clark

All comments

Clark Everson

Hi @Vijay Singh

There is not. You maybe able to build something using atlassian forge: https://developer.atlassian.com/platform/forge/

Otherwise you would need to purchase an add on for this.

Best,

Clark

Vijay Singh_91mzki

Thanks @Clark Everson

Irina_Bel_Stiltsoft_

Hi @Vijay Singh ,

If you're seeking a solution for Jira Work Management and Jira Software to manage duplicates, Here's a video where I show how to do this. I've recently tested the rule that can help to find and link duplicate tickets with the help of Jira Automation. I'll hope you'll find it helpful.

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