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Project Automation

gohar.galstyan

I have a task which I can't do

Project Automation
a. When task transit from "Backlog" → "To Do" auto-comment, "We process this
"Issue Key" task".
b. The Due date must be extended for two days when the task transit from "In
Progress" → to "Waiting for Review".

Accepted answers

Trudy P Claspill

Hello @gohar.galstyan

Welcome to the community.

Please show use the details of the Automation that you have created so far, and point out which part you are having trouble completing.

Is the rule executing at all?

Show us the messages in the Audit Log for the latest execution of the rule.

All comments

Trudy P Claspill

Hello @gohar.galstyan

Welcome to the community.

Please show use the details of the Automation that you have created so far, and point out which part you are having trouble completing.

Is the rule executing at all?

Show us the messages in the Audit Log for the latest execution of the rule.

gohar.galstyan

Hello @Trudy P Claspill

First of all thank you for your reply. It is my first step in Jira and I have some issues

Trudy P Claspill

You have the wrong trigger.

As you currently have it, the rule would be triggered only if a Comment is added at the same time the issue is being transitioned. That would mean the user selected the status change and was prompted to enter a comment.

If you want to add a comment automatically when a transition happens then your trigger needs to be Issue Transitioned, followed by an Action to Add Comment.

Also note that your scenario (b) will need to be a separate rule based on another Issue Transitioned trigger, which would be followed by an Edit Issue action. You will need to use smart value functions to update the Due Date. Review this page for information about smart value functions you can use with date/time fields.

https://support.atlassian.com/cloud-automation/docs/jira-smart-values-date-and-time/#--

gohar.galstyan

@Trudy P Claspill thank you very much , I will try and come back with feedback.

But I have 2 question asa well as - I already created components with the following names: APP, API, Software, Hardware,

So I have a task

In Kanban board should visible only tickets with APP and API component
In Scrum board, create two active sprints where must be shown only the tickets with
Software and Hardware component tickets

I can't do it

gohar.galstyan

@Trudy P Claspill I did it first task - thank you

gohar.galstyan

@Trudy P Claspill the 2nd trigger did not work

This issue was updated at {{issue.updated.shortTime}}. //returns This issue was updated +2.

gohar.galstyan

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