Can we have additional fields in JSON payload which are not in create screen to create ticket?

Sowrabi.N

Currently, if I give additional field in JSON payload which is not present in create field, I am getting the following error in Postman:

"customfield_10436": "Field 'customfield_10436' cannot be set. It is not on the appropriate screen, or unknown."

Is there any possibility to have additional fields(not in the screen) in the payload without errors?

Frederic Chartrand

@Sowrabi.N 

Unfortunately no. Here's a reference link from Atlassian : 

https://support.atlassian.com/cloud-automation/docs/advanced-field-editing-using-json/ 

The section 

Why is my field not editable?

specify that your field must be on your screen to be editable.

I know that Atlassian is working on a way to add fields to a Request type even if they're not on the create screen (this is an early features I'm testing). This means that every fields are available and when you add one to a request type form, the field is added automatically to the "Create" screen. So maybe what you want to achieve could be possible in the future, but not now.

Hope this helps

Have a nice day

Frederic Chartrand

FMX Solutions - Gold Solution Partner