How to grant permissions to "archive issues for a project" and "restore issues for a project"?

Question

This request came in and I am unfamiliar with this functionality.  During my searching, I found this statement in support documentation:

"By default, you must be a Jira Administrator or Jira System Administrator to archive or restore issues. However, an administrator might also give you the Archive Issues for a Project and the Restore Issues for a Project permissions to archive and restore issues in a specific project. By default, these permissions are not enabled."

I can't find any documentation on how to actually grant this permission.

Please help.  Thanks,

Amy

Sam Spencer_tx4ls0 · Accepted Answer

Hi Amy,

Are you using JIRA cloud or JIRA data center? From memory archiving issues is only in JIRA Data center.

I only have access to a cloud version at the moment but if you have data center I think you can go to Project Setting > Issues Permissions > Archive Issues and add a user or group to this action.

Thanks

Hamza Chundrigar · Accepted Answer

Hello Amy,

The information section on the right of your post + tags applied indicates that your deployment type for Jira is the Cloud version.

Jira Cloud

You cannot archive individual issues in Jira Cloud. You can only archive projects.

As per this article, Jira and site admins can archive and restore company-managed and team-managed projects. Project admins can only archive team-managed projects. The same applies to moving company-managed and team-managed projects to trash and restoring them.

Jira Data Center

This feature is available on Data Center (if that's what you're using).

To archive an issue in Data Center:

* Go to Issues.
* Find the issue you want to archive, open it, and select More > Archive.* The issue will be immediately hidden from view and moved to the archive. Each issue will be archived with all its subtasks.

Regards,

Hamza