Error Update Custom Field using API Python

Question

Dear Friends,

I need to update some custom fields in JIRA using the value of another custom field in the same issue.

I developed a routine in Python, structured to update the field with the requested values.

In the tests carried out I am getting the error message below.

"fields.customfield_12302": "Field 'fields.customfield_12302' cannot be set. It is not on the appropriate screen, or unknown."

Does anyone know how to resolve? Below is the code I'm using in the tests.

for i in dfIssues.index:

url = "https://clarodigital.atlassian.net/rest/api/3/issue/" + dfIssues['id'][i]

headers = {
"Accept": "application/json",
"Content-Type": "application/json"
}

payload = json.dumps( {
"fields": {
"fields.customfield_12302": dfIssues['fields.customfield_12301'][i]
}
})

response = requests.request(
"PUT",
url,
data=payload,
headers=headers,
auth=auth
)

Genival Neves Brasil Junior · Answer

Hello Fernando,

The fields are already configured in the screen schema and appear normally in the Issue.

I performed two tests on both fields successfully:

- Directing in Jira changing the value of the field that I'm having problems with;

- In Python printing the value of the fields that 12302 and 12301;

Any other suggestions?

Fernando Eugênio da Silva · Answer

@Genival Neves Brasil Junior ,

So far, no payload errors have been pointed out. The error indicates that the ID field 12302 is not being displayed in the issue.

Have you tried putting this field to be displayed in the issue? Make sure it's on the "Edit" and "View" screens.

Then try again and see if the error still persists.