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I want to modify the body of the Email in the Email notification

Sreenadh_5t0th7

Hi,

I want to modify the body of the Email in the Email notification.

I have created a notification for Approval email but if i receive the same i can see the below mail.

But i want to see some request details in the email is this possible in Jira .

If yes, how it is going to possible please help me out on the same.

like as mentioned in the below screenshot.

Details should be there in the email so that user will know what is this request for

Thanks,

Accepted answers

Joseph Chung Yin

@Sreenadh -

In JSM, you can update the notification template "Approval Required" via each project's Project settings >> Customer notifications UI and select the specific event.

In the "Approval Required" event, you can add additional variables to the email body.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

All comments

Joseph Chung Yin

@Sreenadh -

In JSM, you can update the notification template "Approval Required" via each project's Project settings >> Customer notifications UI and select the specific event.