I am the admin of my Jira app, and gmail user denied access

K Jack Taylor

I added a friend from my gmail contatct list, who is also a gmail user, but he is denied access to my Jira site. Either I need a solution, or Jira should not allow the assignee to be someone that is not authorized.

Florian Bonniec

Hi @K Jack Taylor 

 

Have you add the user in the group that grant access to JIRA ?

You can find the group from https://admin.atlassian.com/ selecting product then Manage access

Then you can manage group membership from Directory menu then Group tab on the left.

 

Regards