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Bulk upload 'Services objects' in Jira Insight/Assets

Ian Balas_75vb2r

Hello All!

I'm looking to see if it's possible to bulk upload "Services objects" to the "Services" object schema in JSM Insight (now called Assets).

The reason I want to be able to bulk upload Services is so I don't have to manually create all of them if I could help it, since I've procured data on 100+ services to be accounted for in Assets. I know it's doable if you were to import objects to a custom object schema, but the same doesn't seem to be possible for the Services schema provided by JSM.

Is there anything I'm missing, or is there an add-on in marketplace or a method through Jira's API that'll allow me to do this?

Accepted answers

Mikael Sandberg

Because the services object schema is locked you cannot do a bulk import to it unfortunately.

All comments

Mikael Sandberg

Because the services object schema is locked you cannot do a bulk import to it unfortunately.

Ian Balas_75vb2r

Dang really? That's unfortunate. So if I had a 1000+ service objects to bulk import (or even update after the fact), then it'd have to be all manual.

Mikael Sandberg

I looked a bit more into this and it looks like you can access services via the Opsgenie API, so you should be able to do bulk import via it.

Ian Balas_75vb2r

Thanks for the tip @Mikael Sandberg !

I was able to get the ball rolling by creating one test service object thru Postman:

Screenshot 2022-11-16 at 1.41.52 PM.png

A couple follow-up questions if you don't mind:

I don't see it anywhere in the Service API doc, but do you know if other attributes of the service object (like Tier level) are possible to set through API?
What would you have to do to create multiple service objects within the same script? Not sure off the top of my head how I'd structure this to allow that to happen, if even possible.

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