Closing tasks in sprint

Admin Jira_Transplat

Hello!

I have a question about closing sprints and tasks that are in the status of "cancelled". When I want to close the current sprint tasks that are in the status of "cancelled" are not closed in the current sprint, and offers to move to the next. According to workflow status "cancelled" is in the category "Done".

Please tell me what I have wrong? How do I close out of the "Cancelled" status of the current sprint?

Trudy P Claspill

Hello @Admin Jira_Transplat 

Welcome to the community.

For a Scrum board, when the sprint is Completed only the issues in the column farthest to the right will be considered "complete". Issues in any other column are considered "incomplete" and will be moved to the backlog or another sprint as you direct.

You need to map the Cancelled status to the right-most column of your board.

You can have multiple statuses mapped to a column, so the right-most column can contain Cancelled and Done and Released. All the issues in the right-most column will be considered "completed" in the sprint.