Currently, per Give users admin permissions, only an Org admin can add another. The Org admin must follow the steps below: * Log in to your organization at admin.atlassian.com. * Choose Settings > Administrators. * Click Add administrators. * Enter an Atlassian account email address and click Grant access. The problem I have is at step 2. There is no Administrators option.

Hi @Rob Horan , can you try this.... * go to settings > user management * find the user you wish to provide Org admin permissions and view details * click on ellipses in upper right and you should see the following

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How can I add an organization admin when the Administration option is missing from settings?

Rob Horan

Currently, per Give users admin permissions, only an Org admin can add another. The Org admin must follow the steps below:

Log in to your organization at admin.atlassian.com.
Choose Settings > Administrators.
Click Add administrators.
Enter an Atlassian account email address and click Grant access.

The problem I have is at step 2. There is no Administrators option.

Accepted answers

Jack Brickey

Hi @Rob Horan ,

can you try this....

go to settings > user management
find the user you wish to provide Org admin permissions and view details
click on ellipses in upper right and you should see the following

All comments

Jack Brickey

Hi @Rob Horan ,

can you try this....

go to settings > user management
find the user you wish to provide Org admin permissions and view details
click on ellipses in upper right and you should see the following

Rob Horan

Thanks @Jack Brickey !

Do you know why the admin option might not be shown?

Jack Brickey

By chance is this a Free account? I have found it missing on Free.

Rob Horan

Yes sir, it is - well, a free trial of Standard. However, that's an interesting observation. I have seen this in more than one site, and they're all free.

I haven't seen anything in the documentation stating that there are limitations of this sort on unpaid sites.

Also, I just checked several other organizations I'm an admin for, including one I know for a fact is paid and has been active and in good standing (financially) for a very long time. Still no admin option.

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