Jira Server to Jira Cloud Test Migration Organization

Rich Schmoeller

The Jira Server to Jira Cloud documentation contains the following warning: For a test migration or UAT, we recommend that your test Cloud site is not part of the organization that also hosts your prod site. The prod site should be hosted in a different organization. This is to ensure smooth migration of the relevant users and groups.

If my company name is "XYZ Company," I assume that will also be the name of our production organization. For migration testing, should I set up an organization named "XYZ Company Test" or something like that? If I migrate our user accounts to the test organization and then later migrate the same users to the production organization, would this cause a problem having the same email addresses being linked to two different organizations?

Walter Buggenhout

Hi @Rich Schmoeller and welcome to the Community!

It is perfectly possible to add users to different organisations and multiple sites. But if you plan to set up an AD integration and SSO via Atlassian Access or claim a domain, only one organisation can "own" the accounts. That is the part you should definitely avoid doing from your test organisation.

For a bit more background on organisations and managed accounts, see the following support articles:

• What is an Atlassian Organisation 
• Verify a domain to manage accounts 

Hope this helps!