nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

The calling user does not have permission to view the content

Levinsam_com

Hi,

I'm an admin user using my email and a token to connect to Confluence. Everything did work up until two days ago and without any code changes, I started to get an error saying:

The calling user does not have permission to view the content.

Any thoughts on what might be the cause of this error?

- I can read the document I'm trying to update (on the UI) and even I get it through API calls.

- Python - https://atlassian-python-api.readthedocs.io/jira.html

Best,

Sam

Accepted answers

All comments

Fabio Racobaldo _Catworkx_

Hi @Levinsam_com ,

welcome to the Atlassian community!

Please could you check if there are some edit restrictions on that page in confluence?

Fabio

Levinsam_com

Hi @Fabio Racobaldo _Catworkx_, No, there is no restriction. "... who's logged in can view and edit this page."

Also, I can edit the page or write a comment from UI, however, it's not allowed from API calls. And this is for all pages.

I have a free plan. Are there any restrictions on how many calls I can make?

Fabio Racobaldo _Catworkx_

if it worked until some days ago it is not a limit of your plan. Please could you try to renew your token?

Fabio

Levinsam_com

Sure, I did change it and it's still the same. The same token works for Jira API but, not for Confluence. I can neither update a document, nor I can write a comment. However, I can get a list of documents.

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