how to raise with rest api and send

Seid Muxtarov

Hi

How to raise request in servise management with REST API , and add reporter field and customer request type in this JSON. 

Our JSON:

 

{

    "fields":

    {

        "project":

        {

            "key":"**"

        },

        "summary":"Test",

        "description": {

            "type": "doc",

            "version":1,

            "content":[

                {

                    "type": "paragraph",

                    "content": [

                        {

                            "type": "text",

                            "text": "Test Description"

                        }

                    ]

                }

            ]

        },

        "issuetype":

        {

            "name":"Request"

        }

    }

    }

}

Mikael Sandberg

Hi @Seid Muxtarov,

Welcome to Atlassian Community! 

To create a request via API you have to use the JSM API and the Create customer request endpoint. The JSON would look something like this:

{
  "requestParticipants": [ 
    "qm:a713c8ea-1075-4e30-9d96-891a7d181739:5ad6d69abfa3980ce712caae" 
  ], 
  "serviceDeskId": "10", 
  "requestTypeId": "25", 
  "requestFieldValues": { 
    "summary": "Request JSD help via REST", 
    "description": "I need a new *mouse* for my Mac" 
  } 
}