nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

How to get notified every time a user mention me in the comments ?

Axelle_9v1l41

Hello,

Currently, when I put a comment under a ticket, if someone answers, I don't get any email notification (even if they mention @me).

I am therefore unaware that I got an answer.

I checked my notification parameters and everything's on:

Capture d’écran 2022-11-08 à 14.51.37.png

Is there another action I should do to get notified ?

Many thanks

PS: I precise that I am not the only one in this situation within the team

Accepted answers

All comments

John Funk

Hi Axelle,

Are you getting other notifications from Jira at all?

Axelle_9v1l41

Yes I do, but not the ones described above

John Funk

Do you have access to the Project and the issues on which you are being mentioned?

Axelle_9v1l41

I do, yes

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