nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Clear done issues does not work anymore

Hans Versteegen

Hi there,

we use a KanBan board in Jira Cloud. As a project Admin I was able to clear Done issues in the Done column by clicking "..." and then "Clear X done issues". When I click "Clear X done issues" now, the issues are removed and when I refresh the page the issues occur again. The issues have the green "Done-tick". This issue occurs since this week and other project admins on the same board have the same issue.

Can you advise what to do?

Accepted answers

Hi Hans - Welcome to the Atlassian Community!

I am seeing other reports of this. I would submit a support ticket to Atlassian about it.

https://support.atlassian.com/contact/#/

All comments

Same issue here.

Hi Hans - Welcome to the Atlassian Community!

I am seeing other reports of this. I would submit a support ticket to Atlassian about it.

https://support.atlassian.com/contact/#/

Similar issue, the client UI side clears the DONE column but the issues reappear upon a reload.

Augustine Alvarez

Yes same issue as well. It's broken.

Hi @Hans Versteegen -- Welcome to the Atlassian Community!

Yes, and...to John's answer: here is the defect for that symptom, which you may watch/vote for to see progress.

https://jira.atlassian.com/browse/JRACLOUD-80070

Kind regards,
Bill

Hans Versteegen

Thanks @John Funk and @Bill Sheboy !

You are very welcome, Hans!

Hans Versteegen

Seems like the issue is fixed now!

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

jira-software

jira-software-cloud

kanban