@Divya Dsouza welcome to the Atlassian Community!
Can you upload screenshots if the recording will not go? Perhaps us Loom and post the URL here so the community can view and comment?
I would prefer uploading the video, but how do I do that?
OK, so let's figure out why you can't right now.
What is the size of the file you are trying to upload, and what file extension is it?
It's a mp4 file. 0.53 second video.
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