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to extract the email address from Description and add those email address (users) as coassignee

Gangesh Vats

Hello - i have the requirement to extract the email address from one of the custom fields in Jira i.e from Application Group EmailID as a co-assignee on Jira

How can I capture their email from the Application Group EmailID section so I can set up an Automation jira rule to Automatically set up co assignees on jira tickets

I would like to use jira automation to get it done .. I used a Smart Value string query to pull the email address but that did not work

Accepted answers

Sayed Bares [ServiceRocket]

Welcome to the community Ganesh!

Can you show us an example of what the Application Group EmailID field value looks like? and what you have done so far which doesn't work?

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Sayed Bares [ServiceRocket]

Welcome to the community Ganesh!

Can you show us an example of what the Application Group EmailID field value looks like? and what you have done so far which doesn't work?

Gangesh Vats

@Sayed Bares [ServiceRocket] - Application Group EmailID is a Description field where we keep the user's email addresses ... we need an automation rule which can basically get the valid email address from this field and add them as coassignee (this is custom jira field) for jira issue.Tried to explore using the automation rule in jira using smart value string query "{{issue.description.substringBetween("o:","]")}}" & some regex query "[a-zA-Z0-9-_]{1,}@[a-zA-Z0-9-_]{1,}.[a-zA-Z]{1,}"to pull the emails from the jira section for testing but that didn’t work .... hope that helps

just wondering if we can use the edit issue action using "advanced field editing" to get it done .. .... hope that helps ...pls let me know in case you need any other details, thanks

Gangesh

Gangesh Vats

@Sayed Bares [ServiceRocket] - just reaching out to know if there is any new update , thanks !

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