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Strangely intertwined Jira cloud projects?

Harlan Stenn_v3e94g

I'm the org and site admin for a jira cloud instance, where I use my email address for the "target" organization.

I *thought* I was the org and site admin for a different org's jira cloud instance, where I used my email address for the different org.

I've been using the appropriate/corresponding email address to log in each jira cloud instance.

This worked fine for both orgs/Jira instances for many months' time.

Lately, when I log in to the 2nd organization's Jira account, I have no privs. When I click thru to the admin page, it says that Jira cloud instance is managed by a team account from the *other* organization. But the account at the other organization does not show this.

How can I get this straightened out?

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Nic Brough -Adaptavist-

Welcome to the Atlassian Community!

This sounds like one of the admins of the second organisation has removed your permission to be an admin for the site. This might have been done if they've claimed the domain for their organisation and the email address on your Atlassian account does not belong to their organisation or they have changed to a different method of doing user accounts.

Harlan Stenn_v3e94g

I was the creating admin on each account. I used my email account at each domain for the registration.

Nic Brough -Adaptavist-

I'm afraid all you can do is talk to the current admins of the place where you have lost rights.

I would want to check if you still have site admin first - go to my.atlassian.com and log in with the account that used to have admin. Is the second site listed under your products?

Harlan Stenn_v3e94g

I set it up.

I used to have admin access. I no longer have admin access, and the only other team member (one of my staff) who should have admin access does not have admin access, either.

How can I identify who the "current admins" are?

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