Trying to edit an old customer service desk form but can't find out how to do that

Question

I go to

Project settings -> Forms

but the screen is blank only with an option to create a new form.

The ARE existing forms being used by the company but they were made a few years ago. Looking to edit them.

Where do I access these existing forms?

Dirk Ronsmans · Answer

Hey @Mick C ,

are they actually Forms or Request Types? If these were created a few years ago I'd look at the "Request Types" underneath your Project Settings to see if those are your forms .

Frederic Chartrand · Answer

Hi @Mick C

First thing that comes to my mind is : Do you have more than one projects ? Maybe those forms are in another project, not the one you're looking at ?