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Automatic Asset Fields

robert.solimine

I am trying to reduce the number of clicks technicians need to take when entering a new computer into our Assets object schema. I would like the technician to select only the model of computer and have the manufacturer and form factor fields automatically fill in since they can only be specific correct values. A ThinkPad T14 can only be a laptop made by Lenovo.

I'm trying to teach myself how this might work but feel lost in a sea of confusing documentation and search results.

Accepted answers

Mikael Sandberg

Hi @robert.solimine,

Welcome to Atlassian Community!

Currently that is not possible from within Assets, you would have to use a request form and filter issue scope in order to get close to what you want. You could then use automation to add the new object to Assets.

All comments

Mikael Sandberg

Hi @robert.solimine,

Welcome to Atlassian Community!

robert.solimine

That is a cool idea! I will look into creating a form they can use. What about using the Filter by AQL option within the field's options? It may not automatically set the value, but at least it might be able to filter all other options?

Mikael Sandberg

Yes, if you use filter scope that you can limit what the users will see, I use this for peripheral requests and are only showing peripherals available based the location that the user selects. Once Forms have access to Assets fields (which should happen very soon based on the public roadmap) I will use that instead of the request form because we need some conditional information based on the location.

Piyush A (STR)

With that, the Rules we have in the Jira DC - is that available for JIRA cloud also?/

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