Hello,
As part of improving our forms in Service desk, I want to see which request type is the most used. But I can't see a proper report of dashboard for this.
Any advice please.
Hi @Mihir Ruparelia ,
Check dashboard gadget "Service project report". You can get report by service requests.
@Rilwan Ahmed I want to be able to see each individual request type used for logging tickets. Is this possible?
@Mihir Ruparelia
Yes, This is how gadget looks
@Rilwan Ahmed perfect thanks for that.
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