Stop Trigger Issue from Resolving if linked issue not Closed / Rejected

Question

Hi there,

I know I can set a workflow condition to prevent a transition if sub-tasks are not in the state of DONE.

Is there something similar for linked issues?

I have a request that when approved created a linked procurement issue.

The main issue (the triggering issue) can be resolved or cancelled though and the linked issue could still be in progress.  I couldn't see a transition condition to add for that and was wondering how people would handle this scenario?

Thanks

Ste404 · Answer

I think that automation is borked as I think it is trying to transition the linked issue.  When I put a transition in back to In Progress it spits out errors that the status doesn't exist.

Which is correct for the linked issue... so need to rethink the approach.

Hamza Chundrigar · Answer

Try adding another action ---> Then: Transition the issue to <target status>

Remember to make sure that your project workflow has a transition (path) that allows an issue to move from a resolved/done status to the target status you want the issue to transition back to.

Also, remember to clear the resolution field through a workflow post-function.

Joseph Chung Yin · Answer

@Ste404 -

You should not use automation for Jira to conduct the above check.  The proper way is to prevent the parent issue from transition into the CLOSED/CANCELLED status when condition is not met or raise an validation error before the transition.

Best, Joseph