Password character length & SSO

Question

Hello,

I work as the Real Estate Systems Business Analyst for First Hawaiian Bank.  I wish to speak with someone about implementing increased character password requirements along with enabling SSO for all of the users in Jira for our organization.   Please have someone contact me at 808-525-8980 or e-mail me at shodge@fhb.com.

Thank you,

Steven L. Hodge | SR.RE Business Systems Analyst | Residental RE Systems
999 Bishop Street, Honolulu, HI 96813 | P (808)525-8980 |  shodge@fhb.com

Benjamin_tmh9yg · Answer

Aloha @Steven Hodge

The domain need to claim and verify first before managing users in your domain. If you have issue claiming the domain, it's better to contact support as to see why the domain can't be claimed and verified. Possibly may have claim it already.

-Ben

Steven Hodge · Answer

Aloha Ben,

Thank you for the response.  The problem is that I am having an issue verifying the domain.  All of the listed methods on how to do so do not apply to the way Jira is set up for our organization.  Do I need to contact support for this as well?

Benjamin_tmh9yg · Answer

Hi @Steven Hodge ,

It is best to contact Atlassian support to get the support you require.

https://support.atlassian.com/contact/#/

First thing first, make sure you have Atlassian Access purchased and setup in order to setup SSO. This is needed also if you are planning to also connect to your organization Active directory.

Here's the info to manage password policies:

https://support.atlassian.com/security-and-access-policies/docs/manage-your-password-policy/

-Ben