Hi,
Have integration of Opsgenie and Jira SD
Question how to configure that tickets will be created only during working hours?
If alert created in non working time - create ticket but only whe work time starts?
If you are on a standard or enterprise plan you can add "Notification Policies" that can be used to delay notification to a set time.
For example the policy below says that any alerts that come in overnight friday to saturday or saturday to sunday should get delayed till 9:30 AM the next morning.
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