Cannot Install Add-on

Question

When trying to install the Draw.io add-on we receive the below error, repeatedly. We ran into a little troublePlease verify that your payment details and license status are correct before trying to install the app again.Try again

Patrick Iverson_jwkss2 · Answer

They turned me directly to Atlassian help. None of these answers are helpful.

Bastian Schmitt -drawio Diagrams- · Answer

If you are still facing issues, turn to support@draw.io, you will get immediate help.

Carla Ann Rowland · Answer

Have you purchased a license. If you did you still have to install as a trial and then apply your purchased license.