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Text formatting lost when viewing a filtered list

Matt Shipman

We create a report of tasks that are part of a release by creating a filter. Some of the tasks have bold text and numbered lists. The formatted text formatting is lost when viewing the filter results. Bold text is surrounded by an asterisk and numbered lists have their numbers replaced by one or more pound signs.

Does anyone know if it is possible to retain special formatting in filter results?

Thank you.

Matt Shipman

Accepted answers

Trudy P Claspill

How are you viewing the results of the filter?

When I'm looking at filter results in the Advanced Issue Search screen I still see the rendered formatting.

Screen Shot 2022-10-31 at 2.22.03 PM.png

All comments

Trudy P Claspill

How are you viewing the results of the filter?

When I'm looking at filter results in the Advanced Issue Search screen I still see the rendered formatting.

Screen Shot 2022-10-31 at 2.22.03 PM.png

Matt Shipman

From the Dashboard page I click the Filters option at the top of the page. Then I click Advanced Issue Search. The results have no special formatting. This is what the result looks like.

*This should be bold*

#This is item 1

#This is item 2

#This is item 3

The text that is bold in the actual issue is surrounded by * and the numbered items all show # instead of the item number.

Trudy P Claspill

Can you provide a screen image?

In which field is the formatted text? Is it the built-in Description field or a custom field?

Matt Shipman

Sure. Here is a test issue I created with formatting in the built-in Description field. I included a screenshot of what it looks like when I go to the advanced issue search filter.

Thank you for helping with this Trudy!

JIRA text formatting example.jpg

This is what the description looks like when viewing the issue.

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