Page content removed

Question

Hello! anyone ever seen this issue?

I was working on a page "Project Management", spent many hours on it and published it multiple times.

However, I closed out of the browser, went back in and the page content is simply gone.

There was no page history. I looked in drafts, not there, tried to create a new page to see if drafts would appear. Looked in my cookies, nothing. thoughts?

Rebecca Justice · Answer

I resolved the issue, the solution is to click publish, then select "publish with version comments". The issue previously was the versions were not saving by clicking on the "Publish" button.

Rebecca Justice · Answer

thanks, I tried that, but unsuccessful. I spent another three hours rebuilding it.  It occurred again. This time I saw it happen. I select "publish" and all of the karma apps were removed. I was selecting publish every 5 minutes. However, every version was except for 3 hours prior.

Hamza Chundrigar · Answer

Hi @Rebecca Justice

This knowledge base article might be useful to you:

* Recover a Page After a Failed Save Attempt or System Crash

If you need further assistance with recovering a page, you may contact Atlassian Support and provide the information about the page to see if the unpublished content can be recovered.

> https://support.atlassian.com/contact/