Alias for hyperlink in email automation

Question

Hi,

I am new to jira automation. I want to send an automatic email to the reporter. If the user clicks a text, eg. email-that should take the user to an url of an email attachment. I tried

[email l url] in the email content, but it is showing the original content as such in the email and not like an alias name for an url. Under the project settings, I do not find an option for fields where I read from other posts that I could choose wiki renderer.  Please let me know if there are other options?

Alex Koxaras -Relational- · Answer

Hi @JunoB The code that worked for me, was plain html: email

JunoB · Answer

Thanks @Alex Koxaras -Relational-

Here is an example of my email content:

hi reporter,

Pls click this email for more details.

so, within the automation rule of the email, I mentioned below.

Pls click this [email l url] for more details.

In the actual email, I could see email l url itself and not just email which will take the user to the url. My intention is to just display the alias text for the url.

Alex Koxaras -Relational- · Answer

Hi @JunoB and welcome to the community,

If you are using Jira Automation to send email, then the thing you are trying looks correct. However you have to provide more details for your requirement. E.g. you are using jira automation and you want to send an email to the reporter with the a hyperlink of an attachment inside a that jira issue.