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# 60 on the Q&A list

Alexis Gutierrez_ddyrzi

I was reading the 79 Q&A list, I was wondering if automation is possible for an issue to be created by a specific phrase in the comment section of the original issue. Example: Issue - 1 is installed based but might need a SW follow up. I would like to add comment to issue to "Create issue/task on GO board for SW follow up" and it will create a new issue on a different project board. Is that possible?

Accepted answers

Trudy P Claspill

I don't know about the list you are referencing, but it is possible to create an automation rule that would handle that case.

There is a trigger for Issue Commented.

You would need to follow that with a Condition to see if the text matches your expectations. You would probably need to use the Advanced Compare option.

If it does then you would follow that with an Action to Create Issue.

Your rule Actor would need to have appropriate permissions to see the issue where the comment is added and create issues in the destination project.

All comments

Trudy P Claspill

I don't know about the list you are referencing, but it is possible to create an automation rule that would handle that case.

There is a trigger for Issue Commented.

You would need to follow that with a Condition to see if the text matches your expectations. You would probably need to use the Advanced Compare option.

If it does then you would follow that with an Action to Create Issue.

Your rule Actor would need to have appropriate permissions to see the issue where the comment is added and create issues in the destination project.

Bill Sheboy

Hi @Trudy P Claspill

I believe this is the Q&A article to which @Alexis Gutierrez is referring: https://community.atlassian.com/t5/Automation-articles/79-Questions-and-Answers-about-Jira-Automation/ba-p/1363930

Kind regards,
Bill

Alexis Gutierrez_ddyrzi

I tried advanced compare option but that didn't work, not sure if there is a smart value that would work with this.

Bill Sheboy

Alexis, would you please post images of your rule and the audit log details? Those may provide some context for suggestions. Thanks!

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