Action items assigned to all mentioned people, not only the first

Question

Using the tasks page of Jira (which is very useful), one can only see the tasks in which they have mentioned first (i.e. if an action item mentions @user1 and @User2, only user1 will get it assigned, hence shown in the task page, while user2 will not).

I think it makes sense to make that task appear as assigned to everybody mentioned in the action item.

Is that already possible? i don't think so

Can we make that, Jira?

Alejandro Grimalt · Answer

Creating a team and assigning tasks to said team doesn't solve the problem because only the first person will get the task notification.

Enrico Stabile · Answer

thanks for the workaround idea :)  and for the tutorial how to create teams

It could work, but still not optimal..? because then it means that i need a set of teams for any different combination of people i would like to assign, which seems not a good option

Hamza Chundrigar · Answer

Hello @Enrico Stabile !

It’s true that you can’t assign multiple people to a single task the way you asked in your question.

You might consider using/creating a Team as an alternative approach when assigning an action item within Confluence.

* Go into your Confluence Site
* Click the “People” tab at the top
* Click “+ Start a team”
* Add the people to which you need to assign the task
* Now, create a page
* Add the task
* Assign it to the Team

For more details on how creating/managing teams, feel free to check out the article below:

https://support.atlassian.com/atlassian-account/docs/start-an-atlassian-team/